FAQ

Frequently Asked Questions (FAQ)

1. What is Nevomart?
Nevomart is an online store offering a curated mix of smart tech, fashion, lifestyle, and home essentials—all designed to make modern living easier and more stylish.

2. Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times may vary depending on your location.

3. How long does delivery take?
Orders are typically processed within 1–3 business days. Delivery times vary: 5–7 business days for domestic orders and 7–14 days for international orders.

4. How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking number to monitor your package.

5. What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and other secure payment options at checkout.

6. Can I return or exchange an item?
Yes, we offer a 14-day return policy on most items. Products must be unused, in original packaging, and returned with proof of purchase.

7. What if I receive a damaged or defective product?
Please contact our support team within 48 hours of delivery with photos of the damaged product. We’ll arrange a replacement or refund.

8. How can I contact Nevomart support?
You can reach us via our Contact Us page or by emailing support@nevomart.com. Our team usually responds within 24 hours.

9. Do you offer discounts or promotions?
Yes! Subscribe to our newsletter to get exclusive offers, seasonal discounts, and early access to new collections.

10. Is shopping at Nevomart secure?
Absolutely. We use encrypted payment gateways and the latest security measures to ensure your information is always safe.